Service Center

Policy Requests and Changes

Use these forms to request routine policy changes. If you have specialized requirements or prefer to handle changes over the phone, please call our service desk at (313) 963-0480.

Add, Remove or Replace Vehicle

Add or Remove Driver

Request Policy Change

Request Certificate of Auto Insurance

Request Commercial Certificate


File a Claim

Please call us to file a claim. If it is after-hours or we are unavailable, you can contact your carrier directly for assistance.

Call us

During regular business hours: (313) 963-0480

Emergency Claims Service

For after-hours emergency claim service, please contact your carrier using the contact information on this page.




Contact your carrier

Carrier Claims Information


Emergency Claims: 1-888-252-4626
24-Hour Roadside Assistance: 1-888-869-2642
Glass Claims: 1-877-492-7768
Workers Compensation 24/7 Triage: 1-844-334-6475


Accident Fund

Claims: 1-866-206-5851



Report a Claim: 1-800-588-7400


Hanover Insurance Group (Citizens)

File a Claim: 1-800-628-0250