Please call us to file a claim. If it is after-hours or we are unavailable, you can contact your carrier directly for assistance.
Service Center
Policy Requests and Changes
Use these forms to request routine policy changes. If you have specialized requirements or prefer to handle changes over the phone, please call our service desk at (313) 963-0480.
Add, Remove or Replace Vehicle
Add or Remove Driver
Request Policy Change
Request Certificate of Auto Insurance
Request Commercial Certificate
Claims
File a Claim
Call us
During regular business hours: (313) 963-0480
Emergency Claims Service
For after-hours emergency claim service, please contact your carrier using the contact information on this page.
Contact your carrier
Carrier Claims Information
Auto-Owners
Emergency Claims: 1-888-252-4626
24-Hour Roadside Assistance: 1-888-869-2642
Glass Claims: 1-877-492-7768
Workers Compensation 24/7 Triage: 1-844-334-6475
Accident Fund
Claims: 1-866-206-5851
Encompass
Report a Claim: 1-800-588-7400
Hanover Insurance Group (Citizens)
File a Claim: 1-800-628-0250